I have searched for and looked through many questions and answers but haven't found a solution to my issue which seems really specific. I have a WD My Passport Ultra 260D that's only about three months old and it stopped being recognized a few days ago, while it was still plugged in. It shows up in Device Manager under disk drives and also shows the WD Drive Management devices. If I right click the drive to show Properties it will say it is working properly, the driver is updated, but if i click on the Volumes tab it doesn't recognize anything, and when I click on the Details tab, the Properties window freezes completely as well as the device manager window.
My passport wont let me show up in file explorer but the computer knows its there as it when i go to the corner to safely remove usb it is there for removing and it lets me do it ok any help would be a appreciated i have a passport ultra and i works fine the light stays on all the time. Western Digital Dashboard Software for Mac A NEW SMART PERSONAL CONTENT APP:. Be among the first to pre-register for the FREE BETA.! If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not. If it doesn't show up, reboot or restart PC; If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD. My Passport is a series of portable external hard drives produced by Western Digital. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. Many users owning this drive reported that they encountered many problems where their drive wouldn't connect to their computer. Hello, when I connect my passport, I see that Windows Explorer recognizes it but the WD app does not. The passport is what I have been using with my Dell with no problems. Maybe my passport needs to unrecognized Dell? But not sure how to do that. Any help would be great.
Western Digital My Passport Driver
I tried uninstalling it thru the device manager but that didn't do anything and just stayed running indefinitely. Trying to eject the drive with the tray icon doesn't do anything.
It doesn't show up under Disk Management so I can't try the partition solution that has worked for some people. I tried downloading the MiniTool Partition Wizard and it's not recognized there either.
I've tried different cables, ports, and a different computer (both running Windows 10). I tried plugging it in halfway and that didn't work. It's not making any clicking noises or anything.
Western Digital My Passport Doesn T Show Up
Please help me this problem is stressing me out so much and making all my muscles tense I just want to access my stuff!!!!!!
Western Digital Support My Passport
Is this a good question?